January Contreras Appointed as USCIS Ombudsman
On November 23, 2009, January Contreras was appointed as the U.S. Citizenship and Immigration Services (USCIS) Ombudsman. As Ombudsman, Contreras will be responsible for helping USCIS resolve obstacles to accessing services, identify areas in need of improvement, and recommend actions that will improve services. Previously, Contreras was a Senior Adviser to Department of Homeland Security Secretary Janet Napolitano.
